About us

Self-service ticketing, since 2005

Our mission is simple: easy-to-use, self-service ticketing for everyone. We cut out the middleman so buyers can get tickets straight from the people putting on the event, without paying hefty booking fees and service charges.

Our story

In 2005 a friend needed to sell about 100 tickets for a small event. The big ticketing companies weren’t interested, and she needed something quick and simple. Never ones to turn down a challenge, we built a small system that took payments and emailed out the tickets.

People liked it (we know because they emailed to tell us, which was nice). Before long we had regular customers, including one of Eastern Europe’s biggest music festivals.

There were plenty of companies that would sell your tickets for you and add a hefty booking fee on top, but no simple do-it-yourself option. And the more people we asked, the more it seemed everyone was fed up with paying a booking fee as well as the ticket price. So we decided to do something about it.

That’s how etickets.to was born: easy, self-service, electronic ticketing. We charge a small, fixed fee for each ticket sold. No percentages, no minimums.

Matt McNeill holding the Innovative Business of the Year award on stage, between Adrienne Lawler and Alison Dwyer
2007: our founder, Matt McNeill, collecting the Innovative Business of the Year award at the NatWest Startups Awards from Sky News’ Adrienne Lawler and Alison Dwyer of The British Library.
Startups Awards winnerStartups 100

We’ve also been named one of the Startups 100: the most innovative, inspiring and ground-breaking new companies.

What we believe

Any event organiser should get the benefits of selling tickets online.

Any event, any size

Whether you’re selling 10 tickets or 10,000, you should get the same tools as the big promoters. You can be on sale in minutes, 24 hours a day, with as many events as you like.

High booking fees are a rip-off

You pay one flat fee per ticket sold ($1 or 75p) whatever the ticket price and however many you sell. If you add a booking fee for your buyers, you set it, not us. The only other cost is your payment provider’s.

It’s your money

Plenty of ticketing companies hold your takings until after the event. We don’t touch them: every sale goes straight into your own Stripe or PayPal account.

They’re your customers

You own the relationship with your buyers. Their details are yours, and they can opt in at checkout to hear about your next event.

Paper tickets are history

No postage, no lost tickets, and you can keep selling right up to the doors opening. Buyers get a PDF plus an Apple Wallet or Google Wallet pass, and you check them in with our door app, even without signal.

Great service is a right

Not a premium extra. We only succeed if you do, so we make it easy to sell and easy to buy, and you can get on with putting on a fantastic event.

Questions

What do I need to use etickets.to?

Just three things:

  • an email address
  • an event to sell tickets for
  • a Stripe or PayPal account

Really, that’s it.

Who uses us?
Organisers all over the world, from LA to Sydney, and of every size: from the 50,000-capacity EXIT Festival in Serbia to choir concerts in Wimbledon and photography classes in Bristol.
Tea or coffee?
Coffee, thanks. Black, one sugar. Only the real stuff, though: none of that instant rubbish.
Still have questions?
Email us at support@etickets.to. We’re here to help.

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